– Responding promptly to customer inquiries.

– Communicating with customers through various channels.

– Acknowledging and resolving customer complaints.

– Knowing our products inside and out so that you can answer questions.

– Processing orders, forms, applications, and requests.

– Keeping records of customer interactions, transactions, comments, and complaints.

– Write weekly, monthly and quarterly report.

– Communicating and coordinating with colleagues as necessary.

– Providing feedback on the efficiency of the customer service process.

– Ensure customer satisfaction and provide professional customer support.


– Must be fluent (verbal and written) in English and Bahasa Melayu.

– Maintaining a positive, empathetic, and professional attitude toward customers at all times.

– Energetic.

Salary range:

RM 2,500 – RM 3,500 (negotiable)

Job Category: Marketing
Job Type: Full Time
Job Location: Shah Alam

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